How to use your
GoldenEye® treatment

Ask your pharmacist for GoldenEye®

GoldenEye® 0.1% w/v Eye Drops Solution1


It is important to read the product package leaflet provided with your medicine. This webpage is not a substitute for the product package leaflet. The package leaflet contains additional important information on the use of the medicine. 

Box of GoldenEye eye drops, light blue, with an image of an eye, and text about the product.

  • How to apply GoldenEye® Drop Solution

    Hand applying eye drops to a blue eye, with a finger pulling down the lower eyelid.
    • Always use this medicine exactly as described in this leaflet or as your pharmacist has told you. Check with your pharmacist if you are not sure
    • Wash your hands before and after using the ointment
    • Take off the bottle cap
    • Tilt your head gently backwards
    • Without touching the eye with the bottle dropper, apply one or two drops to each affected eye
    • Do this up to 4 times each day. This means that you should use it about every 3 to 4 hours through the day
    • If improvement does not occur within 2 days, stop using the drops and speak with your pharmacist

  • Special Warnings and Precautions

    Do not use GoldenEye® 0.1% w/v Eye Drops Solution and talk to your doctor or pharmacist straight away if any of the following apply to you:


    • Your eye is painful (rather than just feeling sore or gritty) or you have pain or swelling around the eye or face.
    • Your sight is affected by loss of vision, reduced or blurred vision or you see halos around lights.
    • It is too painful to open your eyes properly.
    • You have “dry eye syndrome”
    • Your pupil (the black circle in the centre of your eye) looks different. It may be torn, not round, very big or does not change size in the light.
    • Your eye looks cloudy.
    • You have injured your eye.
    • You are already using other eye drops or eye ointment.
    • You think there may be something in your eye or you have splashed something in your eye.
    • You have had eye surgery or laser treatment in the last 6 months.

    If you wear contact lenses and have been advised to use GoldenEye® 0.1% w/v Eye Drops Solution by a doctor, pharmacist or contact lens practitioner:


    • Do not wear contact lenses while using the drops.
    • If you wear hard contact lenses or disposable contact lenses, you can start wearing them again after you have finished using the drops.
    • If you wear soft contact lenses you should wait 24 hours after finishing using the drops before starting to use them again. Benzalkonium chloride is known to discolour soft contact lenses.

Do not use GoldenEye® 0.1% w/v Eye Drops Solution:

  • If you are allergic to propamidine isetionate or any of the other ingredients of this medicine.
  • If you are pregnant or trying to become pregnant.
  • If you are breast feeding.
  • If you wear contact lenses.

GoldenEye® 0.15% w/w Eye Ointment2


It is important to read the product package leaflet provided with your medicine. This webpage is not a substitute for the product package leaflet. The package leaflet contains additional important information on the use of the medicine.

GoldenEye eye ointment tube, with eye illustration and

  • How to apply GoldenEye® Ointment

    Hand applying eye drops to a blue eye, with a finger pulling down the lower eyelid.
    • Always use this medicine exactly as described in this leaflet or as your pharmacist has told you. Check with your pharmacist if you are not sure
    • Wash your hands before and after using the ointment
    • Take off the tube cap
    • Tilt your head gently backwards
    • Pull down the lower eyelid
    • Without touching the eye with the tube, squeeze around 1.5cm of ointment inside the lower lid
    • Close your eye. Wipe away any excess ointment with a clean tissue
    • Replace the cap on the tube.
    • Apply once or twice each day
    • If improvement does not occur within 2 days, speak with your pharmacist

  • Special Warnings and Precautions

    Talk to your doctor or pharmacist before using GoldenEye® 0.15% w/w Eye Ointment if:


    • Your eye is painful (rather than just feeling sore or gritty) or you have pain or swelling around the eye or face.
    • Your sight is affected by loss of vision, reduced or blurred vision or you see halos around lights.
    • It is too painful to open your eyes properly.
    • You have “dry eye syndrome”
    • Your pupil (the black circle in the centre of your eye) looks different. It may be torn, not round, very big or does not change size in the light.
    • Your eye looks cloudy.
    • You have injured your eye.
    • You are already using other eye drops or eye ointment.
    • You think there may be something in your eye or you have splashed something in your eye.
    • You have had eye surgery or laser treatment in the last 6 months.

     

    If you wear contact lenses and have been advised to use GoldenEye® 0.15% w/w Eye Ointment by a doctor, pharmacist or contact lens practitioner:


    • Do not wear contact lenses while using the ointment.
    • You can start wearing contact lenses again after you have finished using the ointment.

Do not use GoldenEye® 0.15% w/w Eye Ointment:

  • If you are allergic to dibrompropamidine isetionate or any of the other ingredients of this medicine.
  • If you are pregnant or trying to become pregnant.
  • If you are breast-feeding.
  • If you wear contact lenses.

GoldenEye® Antibiotic 1% w/w Eye Ointment Chloramphenicol3


It is important to read the product package leaflet provided with your medicine. This webpage is not a substitute for the product package leaflet. The package leaflet contains additional important information on the use of the medicine.

Box of Golden Eye antibiotic eye ointment, treating acute bacterial conjunctivitis.

  • How to apply GoldenEye® Antibiotic Eye Ointment

    Hand applying eye drops to a blue eye, with a finger pulling down the lower eyelid.

    To be used in the eye(s) only


    Do not use if the carton seal is broken before first opening.


    • Apply your eye ointment in the following way:
    • Wash your hands.
    • Remove the cap from the tube.
    • Tilt your head back.
    • Squeeze 1cm of the ointment inside the lower lid without touching your eye or any other surface.
    • Close your eye.
    • Wipe away any excess ointment with a clean tissue.
    • Always put the cap back on the tube as soon as you have used it.

    Whilst applying the ointment, do not:


    • Breathe on or touch the nozzle of the tube 
    • Touch the eyes or eyelids with the nozzle of the bottle 
    • Share your eye ointment with anyone else

Do not use GoldenEye® Antibiotic 1% w/w Eye Ointment Chloramphenicol and seek advice from your doctor:

  • If your eyesight is affected (loss of sight, reduced vision, blurred vision or halos around Iights)
  • If you have pain within thin the eye
  • If your eye has suffered a blow or other injury
  • If your eye is inflamed, and you have a rash on the scalp or face
  • If the pupil of your eye looks unusual, or your eye looks cloudy
  • If your eyes are sensitive to light
  • If you have (or think you have) a foreign body in your eye, which has not been removed
  • If you have recently had an eye infection
  • If you suffer from or have suffered from glaucoma or dry eye syndrome
  • If you wear contact lenses. If you wear contact lenses and your contact lens practitioner or doctor has advised you to use this product, do not wear your lenses during the course of treatment. Wear your glasses instead. Soft contact lenses should not be used for 24 hours after completing treatment.
  • If you are using any other eye drops or eye ointment
  • If you have had eye surgery or laser treatment in the last 6 months

Still have a question?

Your Pharmacist or Healthcare Professional should be able to provide most answers to your questions, but if this is not the case please click to contact us using the button below.

References:

  1. Patient information leaflet GoldenEye® 0.1% w/v Eye Drops Solution
  2. Patient information leaflet GoldenEye® 0.15% w/w Eye Ointment
  3. Patient information leaflet GoldenEye® Antibiotic 1% w/w Eye Ointment Chloramphenicol


Date of Prep: October 2025   Approval Code: GOL/25/06